6th Annual Management Conference - Preparing for the Recovery - March 25, 2010

Instructor:
Pricing: $245.00 for members, $325.00 for non-members

Member Fee for 3 or more at $215

REGISTER by March 8, 2010 for Early Bird Discount and Save 15%

       $208.25 Members, 3 or more at $182.75 each
       $276.25 Non-Members, 3 or more at $250.75 each

As the Recession Give Way to Recovery - Reinvent, Re-energize and Reinforce for Success

For Managerial and Supervisory Professionals in all areas of your organization.

With the recession recovery on our minds, savvy business leaders are looking beyond the recession into the future.

Is your company prepared to generate high level innovation, create and sustain customer loyalty, cultivate employee engagement and maximize the subsequent profitability?

If you cannot emphatically answer "yes" to the question posed above, your organization may find itself laggin while others are taking advantage of new opportunities that exist. As the recession gives way to recovery, learn what you need to do to get back on track and best position your organization for long-term success. Get your creative juices flowing. Don’t be left behind.

8:00am - 8:30am - Registration, Continental Breakfast, Networking

8:30am - 8:45am - Conference Welcome - Refine, Re-Energize and Reinforce for Success - Meredith Wise, President, EANE

8:45 am - 9:45am - Keynote Speaker - Stephen Shapiro - You Need Innovation Now More Than Ever

Business Innovation Speaker, Author and Consultant with over 20 years of innovation experience, Stephen Shapiro established and lead a 20,000 person Global Process Excellence innovation practice at Accenture and has authored for books on innovation. Stephen shares his unconventional approach to innovation speaking throughout the world. He has delivered his groundbreaking keynotes in 34 countries and has changed perspectives on innovation for hundreds of thousands of people. Come learn about instilling a mind-set of ongoing innovation within your organization to achieve and sustain a leadership position in any market. Come experience his latest innovation assessment tool Innovation Personality Poker an enlightening and engaging, card-based personality profile that helps organizations understand personality mixes and their impact on driving or blocking innovation.

10:00am - 11:45am - Morning Breakout Sessions

Session 1 - The Loyalty Factor - Increasing Employee, Customer and Brand Loyalty

Diane Durkin, founder of the Loyalty Factor LLC and author of The Loyalty Advantage; Essential Steps to Energize Your Company, Your Customers and Your Brand Re-Energize your company, your customers and your brand.

Explore the relationship between employee, customer and brand loyalty, including real life examples from other companies on improving loyalty.

• Techniques for creating employee, customer and brand loyalty
• Communication strategies for monitoring the employee pulse
• A process for developing goals and strategies for employee and customer retention

or

Session 2 - Leading Innovation and Creativity for Growth and Profit
Mike Seabury, Training Specialist for the Employers Association of the NorthEast

Refine your strategy, culture and processes for driving creativity and innovation in the workplace. Learn how to create a workplace that foster and encourages a culture of innovation and creativity.

• Tools to generate ideas, expand upon them and refine them
• Proven, practical techniques to make creative leaps
• Making innovation and creativity part of your organizational culture

12:00noon - 1:00pm - Lunch

1:00pm - 2:30pm - Afternoon Session

Every Company Must Know About Creating and Sustaining Employee Engagement
Deborah Bercume, Principal, Bercume Associate, business and human resources development consulting

Reinforce the need to focus on employee engagement in increasing employee loyalty, customer loyalty and sustaing long-term profitability.

• A decade after Gallup's Q12, linking employee engagement to critical business outcomes
• Employee engagement's proven ROI
• What is your organization's engagement ratio?

2:45pm - 4:00pm - Panel Discussion

Creating a Great Place to Work

A panel discussion examining the business case for creating a great workplace by encouraging creativity, improving loyalty and engaging employees. Workplace practices at some "best companies to work for".

• Ted Goodnow, President, Woodmeister Master Builders, Worcester, MA
• Pam Kaczer, Director of Human Resources, RBC Bearings, Torrington, CT
• Maureen Gallo, Director of Human Assets, Beekley Corporation, Bristol, CT
• Peter Straley, President and CEO, Health New England, Springfield, MA

FEE:

$245 Members, 3 or more at $215

$325 Non-Members, 3 or more $295

REGISTER by March 8, 2010 for Early Bird Discount and Save 15%

$208.25 Members, 3 or more at $182.75 each

$276.25 Non-Members, 3 or more $250.75 each

HRCI Credits: 5.50

 "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.”

 

Date:	Time:	Code:	Location:
2010-03-25	8:00am - 4:00pm	EANEMC032510ST	Sturbridge, MA

 

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