An Essential Guide to Giving Feedback
Instructor: BizLibrary
Fee: $95.00
The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process. Giving feedback is not always straightforward however, and so the final part of this course looks at barriers to giving feedback and strategies for dealing with situations where your feedback is challenged.
Outline
- The Basics Of Giving Feedback
- Recognize The Benefits Of Incorporating The Four Key Aspects When Giving Effective Feedback.
- What Is Feedback?
- Differentiate Between The Characteristics Of Positive, Negative, Corrective, And Reinforcing Feedback.
- The Purpose Of Feedback
- Match The Type Of Feedback Required To A Given Situation.
- The When And Where Of Feedback
- Identify The Most Appropriate Time And Place To Give Different Types Of Feedback.
- Giving Feedback--The Process
- Recognize The Benefits Of Using The Five-Step Process In Giving Effective Feedback.
- Reviewing The Situation
- Decide Which Criteria Are Appropriate For Analyzing A Subject's Performance.
- Preparing To Feed Back
- Match The Appropriate Feedback Style And Approach To The Situation.
- The Feedback Core
- Adapt The Core Feedback Model To A Specified Feedback Situation.
- Communicating Feedback
- Recognize The Benefits Of Identifying The Appropriate Communication Strategy To Use To Make Your Feedback Effective.
- Communicating With Adults
- Identify Effective Communication Strategies For Giving Feedback To Adults.
- Barriers To Giving Feedback
- Recognize Potential Barriers To Giving Feedback.
- Your Feedback Is Challenged
- Identify The Most Appropriate Strategy For Dealing With Challenges To The Accuracy Of Feedback.
| Date: |
Time: |
Code: |
Location: |
| 2012-12-31 |
12:00am - 12:00am |
EGGF123112ELearn |
E-Learning |