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Toll Free: (877) 662-6444

Agawam Massachusetts
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Phone: (413) 789-6400

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250 Pomeroy Avenue
Phone: (203) 686-1739

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Phone: (508) 767-3415

 


Training Catalog » Business Skills

Business Skills

Whether the need is to sharpen your sales skills, take control of meetings, manage time and projects or fine-tune your presentation skills, browse through these courses to strengthen your bottom line.

"Get Over It" - Lose the Fear of Speaking in Public
5S for the Administrative Office Professional
5S Organizational Strategies
7th Annual Management Conference - April 14, 2011
A Business Training Event for Business Owners, CEOs, Managers and Staff - Full Day
Administrative Professionals Understanding Their Communication Styles - DiSC
Adopting a Customer-focused Leadership Strategy to Drive Business Results
Advanced Financial Modeling in Excel
Advanced Professional Support Staff
Aligning Your Compensation Strategy with Business Priorities
Analyzing Workplace Work Zones
Assertive Communication
Background Checks - Back Up Your Hiring With The Proper Ground Work
Becoming a Results-Oriented Leader by Inspiring Innovation and Creativity
Boomers, X'ers and Millennials, Oh My!
Business Ethics
Business Ethics for Managers
Closing More Sales
Coaching Skills & Employee Training
Communication Skills
Conflict Management
Confronting Conflict at Work - The Business Case for a Conflict- Resilient Workplace
CPR/AED/First Aid Certification
Creating Workplace Respect
Critical Conversations
Critical Thinking Skills and Decision Making
CT Grant Money to Keep You Competitive
Curriculum Writing
Dancing with Porcupines - Dealing Effectively with Difficult People
Defining the Role of Human Resources in Your Organization - New!
Developing Effective Working Relationships - NEW!
Discipline and Documentation
Diversity: Cross-Cultural Communications
Diversity: Sensitivity Skills in Working with Others
E-Mail Savvy for Admins
Emotional Intelligence at Work
Excelling as a First Time Supervisor - NEW!
Foundation of Effective Leadership
GOAL: Get Organized At Last!
High Impact Middle Manager - Powerful Strategies to Thrive in the Middle
How Can Admins Influence Without Authority?
HR Professional as a Business Partner
Human Change Management - Organizations Don't Adapt to Change - Their People Do
Improving Customer Service In Tough Times
Influencing without Authority
Interviewing - Dos & Don'ts
Interviewing for Results
Juggling Multiple Priorities and Organization Skills
Leadership Skills for Lead People
Leadership Skills for Lead People II
Leadership Skills for Women
Leading Effective Meetings
Leading Innovation and Creativity for Growth & Profit
Leading Your Staff Toward More Effective Performance: The Delegation Process
Lean for the Office - Improving Office Efficiency
MA Privacy Laws - Protecting Personal Information in Massachusetts
Managing and Engaging Generational Differences
Managing and Leading a Successful Team Project
Managing Remote Employees - Legal & Communication Issues
Managing Up in a Top-Down World
Mediation, Conflict Resolution and Confrontation Management for the Workplace
MS Project, Level 1
MS Project, Level 2
Negotiation Skills
Overcoming Negativity in the Workplace
Powerful Presentations - Reach Out and Connect with Your Audience
Problem Solving & Decision Making
Professional Etiquette
Professional Etiquette for the Administrative Professional
Project Management - The Technical Side
Relationship Building: Your Key to Success
Retirement Plan Essentials - Making the Transition
Safety Overview for HR Professionals
Self Awareness and Adaptability - Keys to Interpersonal Success
Selling for Non-Sales People
Speaking Up with Authority and Credibility
Speaking Up with Credibility - How an Admin Can Influence Without Authority
Stress Management
Succession Planning - Create Your Talent Pipeline
The Principles of Finance Management
The Problem with Promises
The Technical Side of Customer Service
Think Smart - Critical Thinking and Decision Making
Train the Trainer - Classroom Training Techniques
Train the Trainer - On-the-Job Training Techniques
Viruses, Worms & Trojan Horses
What I Think Is Why It Is: A Guide to Self-Responsibility
WorkSMART: Time and Information Management Using Outlook
Write to the Point
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