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Toll Free: (877) 662-6444

Agawam Massachusetts
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Phone: (413) 789-6400

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Training Catalog » Business Skills

Business Skills

Whether the need is to sharpen your sales skills, take control of meetings, manage time and projects or fine-tune your presentation skills, browse through these courses to strengthen your bottom line.

8th Annual Management Conference - May 10, 2012
Affirmative Action Plans - Would You Be Ready for an OFCCP Audit?
Aligning Your Compensation Strategy with Business Priorities
Assertive Communication
Background Screening: Compliance & Policy Development
Business Ethics for Managers
Conflict Happens - What to Do When Conflict Happens
CPR/AED/First Aid Certification
Creating a High-Performance Culture
Creating and Sustaining a Culture of Candor
Creating Workplace Respect
Critical Conversations - Having the "Hard to Have" Discussions
Critical Thinking and Decision Making
CT Grant Money to Keep You Competitive
Customers First - The Key to Business Success
Dancing with Porcupines - Dealing Effectively with Difficult People
Defining the Role of Human Resources in Your Organization - New!
Delegation: A Strategy for Empowerment
Developing Effective Working Relationships
Discipline and Documentation
E-Mail Savvy
Emotional Intelligence - What is it? and Why is it Important for Your Organization?
Employee Training & Coaching Skills
Ethics in Business Workshop
Generations: Working Together
HR Professional as a Business Partner
Human Change Management - Organizations Don't Adapt to Change - Their People Do
Influencing without Authority
Internal Customer Service: The Key to Customer Satisfaction
Juggling Multiple Priorities and Organization Skills
Leadership Skills for Lead People
Leadership Skills for Lead People II
Leading Effective Meetings
Leading Innovation and Creativity for Growth & Profit
Leading Through Change
Leading, Facilitating and Empowering Problem Solving Teams - A 2-day Program
Lean for the Office - Improving Office Efficiency
Making Teams Work - A Simulation
Managing A Successful Team Project
Managing Difficult Employees, Performance Issues and Reviews
Managing Diverse Work Styles
Managing Multiple Priorities
Managing Stress Effectively in the Workplace
Managing Up - Intentional Actions to Obtain Best Results
Mediation and Conflict Resolution for the Workplace
Meeting the Needs of Your Internal Customers
Mentoring Staff Effectively
Moving Ahead: Being Sure Your Behavior Brings You Success!
Negotiation Skills
Overcoming Negativity in the Workplace
Performance Appraisal Design - A Strategic Approach to Results
Powerful Presentations - Reach Out and Connect with Your Audience
Project Management
Sales for Non-Sales People
Self Awareness and Adaptability - Keys to Interpersonal Success
Sensitivity Skills in Working with Others
Situational Leadership, Delegation and Motivation
Stress Management
Supervision: Your First 90 Days - How to Survive
The Principles of Accounting - Finance for Non-Financial Professionals
The Technical Side of Customer Service - Computers & Phones
Train the Trainer - Classroom Training Techniques
Train the Trainer - On-the-Job Training Techniques
Using Emotional Intelligence on the Job
Wage and Hour Workshop
Winning Through Diversity
Writing Skills - Business Communications
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