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Training Catalog » Assertive Communication
Assertive Communication
Instructor: Sue Miller / Joe Ryan / Marge Stepansky
Fee: $225.00
Assertiveness is more than a style of communication. It's an effective approach that enables you to gain more confidence, respect and decisiveness. This program will help you meet the many challenges you face every day. You will learn how to "ask for what you want and get it" while maintaining or earning respect from those around you. This program can mark a turning point in your life!
Target Audience
Business professionals, associates, team leaders, individuals; all who want to acquire and benefit from having essential assertiveness skills.
Learning Objectives
• Know and measure your own assertiveness quotient
• Develop the ability to see the distinctions between assertive, aggressive and passive behavior
• Identify how assertiveness can be lost through the use of language and non-verbals
• Learn how to express feelings and make requests in a safe assertive manner
• Discover when it's appropriate not to be assertive
• Apply and practice your assertive behavior skills in a variety of relevant on-the-job
and real life situations
Competencies
• Assertiveness
• Giving Feedback
• Trust & RespectHRCI General Credits: 6.50
"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.”
| Date: | Time: | Code: | Location: |
| 2012-04-18 | 8:30am - 4:30pm | AC041812W | Worcester, MA |
| 2012-06-26 | 8:30am - 4:30pm | AC062612SH | Shelton, CT |
| 2012-08-02 | 8:30am - 4:30pm | AC080212A | Agawam, MA |