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Toll Free: (877) 662-6444

Agawam Massachusetts
67 Hunt Street
Phone: (413) 789-6400

Meriden, Connecticut
250 Pomeroy Avenue
Phone: (203) 686-1739

Worcester, Massachusetts
67 Millbrook Street
Phone: (508) 767-3415

 


Training Catalog » Customer Relations

Customer Relations

Understand the importance of customer relations in business and how to deal with the customer is provided in these programs... also see Communication Skills for additional relationship building programs.

Communication Skills for Customer Service Professionals
Customer Service Recovery - What to Do When Things Go Wrong
Customers First - The Key to Business Success
Dancing with Porcupines - Dealing Effectively with Difficult People
Dealing With Difficult Customers
Developing Effective Working Relationships
Internal Customer Service: The Key to Customer Satisfaction
Sales for Non-Sales People
The Technical Side of Customer Service - Computers & Phones
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