Training Catalog » Customer Service Excellence Series
Instructor: EANE Staff
Your customers expect a lot from your team and so do you. Make sure they have the skills to provide an outstanding customer service experience. This in-depth certificate series will equip your staff with everything they need to exceed your customer's expectations. From dealing with difficult situations to handling technology smoothly while delivering exceptional service, can your business afford anything less than excellence from your customer service professionals? Customer Service Professionals learn "hands-on" skills and techniques to ensure your customers' experience is exemplary. Participants who complete all five (5) sessions will receive a Certificate of Completion. 2012 Series dates begin:
• September 18, 2012 in Holyoke, MA
Individuals who want to develop an understanding of the techniques of service excellence and how to improve customer service.
Pricing:
Single Session:
$105.00