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Toll Free: (877) 662-6444

Agawam Massachusetts
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Phone: (413) 789-6400

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Phone: (203) 686-1739

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Phone: (508) 767-3415

 


Training Catalog » E-Mail Savvy

E-Mail Savvy

Instructor: Diana Brooks
Fee: $115.00

Do you ever find that you get a surprising or angry response to a hastily written e-mail; or that perhaps people tell you that you shouldn't use e-mail so often?  Since close to 90% of our written communication is now via e-mail, maybe it's time to learn when it is appropriate to use e-mail and when it is not.  Find out how to strike the right tone.  Improve professionalism, clarity and correctness as well.  Finally, discover how to use this wonderful technology to save time.

Target Audience

Employees at all levels who use e-mail as their main form of communication in the workplace. 

Learning Objectives

  • Examine the built-in challenges that e-mail brings
  • Discover seven rules good e-mailers never break
  • Learn how to achieve a professional, but friendly tone
  • Learn strategies for keeping the message short but informative
  • Learn a trick for making sure grammar, punctuation and format are correct

Competencies

  • Informing
  • Organizing
  • Results Oriented 
Date: Time: Code: Location:
2012-07-18 8:30am - 12:00pm EMS071812W Worcester, MA
2012-10-30 8:30am - 12:00pm EMS103012C Meriden, CT
2012-11-27 8:30am - 12:00pm EMS112712A Agawam, MA

 

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