NEW - The Art of Courageous Conversations - Agawam, MA

November 29, 2018 | 8:30 am to 4:30 pm | Agawam, MA

This interactive workshop is designed for those who have the difficult task of delivering sensitive feedback or conducting courageous conversations. Participants will leave this workshop having a strategy to prepare and conduct these conversations, techniques to manage emotional reactions and a concrete plan on how to approach and have  their next difficult conversation whether it’s with an employee, a boss, a partner or mother-in-law.  Click here for more information and to register.