Toll Free: 877-662-6444

Sensitivity Skills in Working with Others

Instructor: Celeste Barros
Fee: $125.00

Do you have an employee who regularly suffers from “foot in mouth disease"? Does he or she respond like a dinosaur in today’s contemporary workplace without a “clue” about how to deal with people in the workplace? If the answer is yes to any of these questions, then this program is the answer.

Target Audience

Individuals at all levels

Learning Objectives

Gain awareness of the impact of actions upon others, the organization, and the individual.
Understand the difference between behaviors that are appropriate, inappropriate, and perhaps illegal.
Understand what constitutes cultural competence and cultural incompetence.
Improve skills in communicating across cultures
Know the action steps needed to value others in the workplace

Competencies

Building Rapport
Communications
Working Relationships

Date:	Time:	Code:	Location:
2012-06-14	8:30am - 12:00pm	SS061412C	Meriden, CT
2012-10-16	8:30am - 12:00pm	SS101612W	Worcester, MA

Toll Free: 877-662-6444

Training Catalog

Sensitivity Skills in Working with Others