Assertiveness | The Art of Tactful Communication (MA)

February 20, 2020 @ 8:30 am - February 20, 2020 @ 12:00 pm

175

Improve the effectiveness of your daily communications by identifying your own assertiveness quotient and understanding the differences between assertive, aggressive and passive behavior. Practice assertive behavior skills in a variety of on-the-job and real-life situations.

Agawam, MA

HRCI^™ & SHRM^® Credits: 3.25

This training is approved for 3.25 HRCI^™ Business Credits