CALM | Conflict Resolution For Today’s Workplace (Virtual)
Time: October 29, 2020 @ 3:00 pm – October 29, 2020 @ 5:00 pm
Online Registration Is No Longer Available For This Event. Please contact our member services team at 877.662.6444 and we will be happy to assist you with your registration.
Learn de-escalation strategies using law enforcement officer proven techniques including verbal de-escalation, physical and situational awareness, relative positioning techniques and environmental scanning. The class includes interactive attendee polling as well as situational exercises in small groups. You will review the behavioral continuum and learn how to handle a variety of scenarios and circumstances.
HRCI™ & SHRM® Credits: 2
THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT 7 DAYS PRIOR TO THE EVENT DATE.