CALM | Conflict Resolution For Today’s Workplace (Virtual)
October 29 @ 3:00 pm - 5:00 pm EDT$150
Learn de-escalation strategies using law enforcement officer proven techniques including verbal de-escalation, physical and situational awareness, relative positioning techniques and environmental scanning. The class includes interactive attendee polling as well as situational exercises in small groups. You will review the behavioral continuum and learn how to handle a variety of scenarios and circumstances.
HRCI™ & SHRM® Credits: 2
Registration for this class will close at 12 pm on the business day before the series begins.
THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT 7 DAYS PRIOR TO THE EVENT DATE.