The Art Of Courageous Conversations (MA)

December 18, 2019 @ 8:30 am - December 18, 2019 @ 4:30 pm

275

Gain a better understanding of the benefits of having courageous conversations and what prevents people from engaging in them. Learn strategies to prepare and conduct these conversations, techniques to manage emotional reactions and a concrete plan on how to approach and have their next difficult conversation whether it’s with an employee, a boss, a partner or mother-in-law.

Agawam, MA

HRCI^™ & SHRM^® Credits: 6.5