Email is an easy and quick form of communication but how often does our message get read the wrong way? This program will allow you to understand the best practices using email and help you to know when and when not to use it, how to structure your message and be concise using appropriate tone.

Who Should Attend

Anyone who regularly uses email for business communication

Learning Objectives

  • Review email best practices and the role email plays in the workplace.
  • Write professional emails using the accepted rules of grammar, punctuation, language and proofreading.
  • Avoid emotional and inappropriate emails.

 HRCI™ & SHRM® Credits: 3.25