Curbing unexcused absence takes more than a negative reinforcement-based point policy.

Operant conditioning is a tool that can help your managers and supervisors understand the behavior behind attendance, its consequences to productivity and its effect on the morale of a department.  

Learn how to discover the motivations behind various attendance policies and develop an action plan to work with front line supervisors to improve attendance, performance and retention.

HRCI & SHRM® Credits: 1