Is your performance management process moving your underperforming employees in the right direction? Or is it a one-way conversation where your managers walk away with little hope things will change and the employee thinks “But I didn’t do anything wrong!” The truth is, underperforming employee behavior begins way upstream in the employee lifecycle. With the right skills, leaders can change the experience – and the outcome – by effectively coaching their employees in the moment and avoid the painful (for everyone) discipline steps. Join us to learn what coaching is all about – and how much less time you’ll need to move underperformers to the best they can be!