This 3-hour interactive training session introduces participants to the fundamentals of Artificial Intelligence (AI) and Microsoft Copilot. Attendees will gain a clear understanding of what AI is, how Copilot works, and how to leverage its capabilities to improve productivity and collaboration.

The course covers practical use cases, best practices for effective and responsible AI usage, and critical guidelines on what not to do when working with AI tools. Participants will also learn when AI should not be used, ensuring they can make informed decisions about applying AI in their daily work.

Email Shaynah to claim your discount!

Effective performance management not only protects your organization but also drives growth by fostering employee development and engagement. This course teaches a holistic approach to performance management, helping you align employee goals with organizational objectives. Through activities and role-play, you’ll gain the skills to communicate expectations, measure performance, and deliver impactful feedback.

Virtual Classroom

Registration for this class will close at 12 pm two business days before the program begins.

THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT 7 DAYS PRIOR TO THE EVENT DATE.

Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively.

Agawam Training Center

Registration for this class will close at 12 pm two business days before the program begins.

HR certification tests require a combination of experience and preparation in order to be successful. EANE’s HR Certification Study program combines the well-known Distinctive HR study materials, including a workbook, audio recordings, recorded webinars and sample tests with in-classroom discussions, activities and lectures led by EANE’s experienced (and certified) HR Professionals.

Virtual

Mar. 05 | Mar. 12 | Mar. 19 | Mar. 26 | Apr. 02 | Apr. 16 | Apr. 23 | Apr. 30 | May 07 | May 14

Prerequisite: Foundational Leadership 101

In-Person Classroom 

Day 1 – Tuesday, September 15, 2026 – 8:30am – 4:00pm

Day 2 – Tuesday, September 22, 2026 – 8:30am – 4:00pm

Registration for this class will close at 12 pm two business days before the program begins.

This program helps participants build the skills to make a strong, positive impression when speaking to groups, enhancing their confidence and ability to influence listeners. Through a focus on organization, preparation, and practice, you’ll learn to deliver presentations that meet audience needs and achieve objectives in both in-person and virtual settings. The course emphasizes real-time application, with opportunities for peer feedback, video recording, and action planning to improve your presentation skills.

Limited to 10 seats.

Agawam, MA

HRCI^™ & SHRM^® Credits: 6.5

Registration for this class will close at 12 pm two business days before the program begins.

Understanding how we interact with others—and how we’re perceived—can significantly improve our effectiveness at work. In this highly interactive program, you’ll explore your own communication style, challenge assumptions about others’ styles, and create a personal action plan to improve your adaptability. Using insights from the DiSC® assessment, completed prior to the session, you’ll identify your behavioral tendencies and learn how they impact your interactions. You’ll also gain strategies for recognizing and adapting to different behavioral styles to strengthen workplace relationships.

Virtual Classroom

HRCI^™ & SHRM^® Credits: 3.5 

Registration for this class will close at 12 pm two business days before the program begins.

THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT 7 DAYS PRIOR TO THE EVENT DATE.

Foundational Leadership Series (Formerly known as Leadership Skills for Lead People Series)

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class!

In-person Classroom 

Day 1 – Tuesday, August 26 – 8:30 am – 4:00 pm

Day 2 – Thursday, August 28 – 8:30 am – 4:00 pm

HRCI^™ & SHRM^® Credits: 13

Registration for this class will close at 12 pm two business days before the program begins.