In todays’ world we can no longer ‘boss’ people around; HR professionals should be empathetic, respectful, polite, and professional at all times. That being said, someone still needs to be the boss and keep the ship sailing in the proper direction. The problem lies in what is known as the ‘Poof promotion program’. Someone gets promoted or leaves, and a company needs a manager so they look around at the employees in the department. The best worker, or the one who is consistent and comes to work all the time is the one promoted with a parting volley of “Good luck, call me if you have any questions!”