Training Calendar

Business Writing Excellence

Instructor: Diana Brooks
Fee: $275.00

Date: Time: Code: Location:  
Oct 10, 2018 8:30am - 4:30pm PD003.181010WALL Wallingford, CT REGISTER NOW
Nov 06, 2018 8:30am - 4:30pm PD003.181106L Lincoln, RI REGISTER NOW


We live in a wasteland of carelessly written, unclear, rude, and incomplete e-mails, proposals, letters, and reports.  This crisis in written communication harms performance and even derails careers.

This workshop focuses on building business writing excellence.  Participants will learn the ingredients for effective business writing including: basic grammar, commonly misspelled and misused words and terms, etiquette and the virtue of brevity, editing and proofreading.  The workshop also dedicates a generous portion of time to achieving the application of a clear and successful business writing style. 

Participants will review samples of effective and ineffective e-mail memos and letters.  Business writing best practices will be emphasized.  Participants will also perform frequent hands-on activities, practicing the principles covered in the workshop.

Target Audience
Anyone who communicates frequently in writing.

Learning Objectives

  • Learn how to write concisely, clearly, and professionally.
  • Improve your writing style using standard rules of usage and grammar.
  • Create a writing tone that informs, respects, and entices the reader.
  • Improve your professional image through greatly improved business writing skills.
  • Enhance the readers' experience by tailoring your writing to their needs and understanding. 
  • Eliminate wordiness and jargon that dilutes your message and confuses the reader.
  • Learn important tips and techniques for managing e-mails.


  • Influencing
  • Informing
  • Technical Skills

HRCI & SHRM Credits: 6.5