Public Training

In today’s labor market, all employers must establish base pay structures and salary administration guidelines that support internal pay equity and external pay competitiveness. Explore the overall practice of compensation […]

Foundational Leadership Series (Formerly known as Leadership Skills for Lead People Series) Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, […]

Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in […]

Leaders will be able to identify causes that create resistance to change and employ techniques to help people overcome their natural resistance to change. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for […]

Allegations of harassment, discrimination and “hostile work environment” often necessitate a formal fact-finding process before appropriate corrective steps can be taken. Learn how to properly conduct an internal workplace investigation, from […]

Create a Basic Excel® Worksheet: Perform Calculations in an Excel®; Modify an Excel® Worksheet; Format an Excel® Worksheet; Print Excel® Workbooks; Manage an Excel® Workbook. Fee includes all training materials and 6 months of post-training […]

In this interactive, half-day program, you’ll learn the importance of consistent disciplinary and documentation processes in mitigating legal risk, the pros and cons of progressive discipline, how the disciplinary process […]

Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA  April 15 | April 22 | April 29 […]

Does your organization have a plan to transition leaders and other key talent when it is “time” for that transition?  For a long time, we only thought of succession planning […]