Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You'll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you'll develop a personalized action […]
This comprehensive, multi-day program offers an in-depth review of the key functions and regulatory requirements of the HR industry, including updated content on employment legislation in Connecticut, Massachusetts, and Rhode Island. Participants will gain critical knowledge to help reduce costs, avoid lawsuits, and effectively manage challenging HR issues. This course covers a wide range of […]
In today’s competitive labor market, it’s essential for organizations to establish base pay structures and salary administration guidelines that promote both internal pay equity and external competitiveness. This session will guide you through the fundamental principles of compensation management, including key elements like compensation philosophy, job analysis, position evaluations, and market analysis. You’ll leave with […]
A great onboarding experience goes beyond the paperwork, training videos and a tour of the building. Effective onboarding will leave a lasting positive impression on your new hires and increase staff retention. In this class, you will gain strategies and learn processes that will improve the new hire experience. Companies that onboard effectively create a […]
Effective leaders communicate clearly, listen actively, and use non-defensive techniques to foster understanding and collaboration. In this interactive session, you’ll explore real-life scenarios and practice using key communication strategies in the right context. You'll learn to apply four core skills—speaking in specifics, asking for input, listening and responding, and using reinforcement techniques. By the end, […]
Facilitated peer group coaching designed to provide collaboration with other executive level leaders to allow for meaningful and purposeful conversations that lead to business solutions. Please See Schedule Below: Session 1 – Thursday, September 11, 2025 Session 2 – Thursday, October 16, 2025 Session 3 – Thursday, November 13, 2025 Session 4 – Thursday, January […]
Artificial Intelligence (AI) is evolving at a rapid pace and with that evolution, businesses (including HR) are finding more ways to incorporate AI into their operations. However, with these opportunities comes risks that HR has to navigate carefully. How can HR use AI to its advantage to deliver results and positively impact the bottom line? […]
Giving clear, specific feedback is essential for managers to drive behavior change and performance improvement. However, many managers struggle with the mindset, skills, and time needed to deliver constructive feedback that fosters growth. This session equips managers and supervisors with techniques to provide productive feedback, overcome barriers, and create a feedback culture that empowers employees […]
This instructor-led course discusses guidelines for good data set structure and a discussion of data normalization. Participants will learn to extract data from CSV and Excel files and automate basic transformations, extract information from fields and transform datasets by grouping or combining data from different tables, or even multiple files from the same folder. Fee […]
Using the DISC Assessment Tool, you’ll gain insight into how your preferred work style influences communication with individuals and teams. By understanding what motivates and stresses you at work, you'll learn to adapt your approach to better connect with others and boost overall team performance. You'll also reflect on your assessment results to develop strategies […]