In order to protect the organization from legal liability, employers must make a good faith effort to “prevent and correct promptly” harassment and discriminatory conduct. Allegations of harassment, discrimination and “hostile work environment” often necessitate a formal fact-finding process before appropriate corrective steps can be taken. Even reports of workplace violence, bullying, poor performance or other behavioral issues may require the use of a more formal process when conflicting information is presented.

This interactive, full-day workshop teaches you how to properly conduct an internal workplace investigation, from determining whether to conduct an investigation, the scope of the investigation, interviewing techniques, documentation skills, and presenting findings to support the selected course of action.

*Registered participants will receive a mock investigation scenario prior to the workshop. These materials must be reviewed prior to attending in order to facilitate discussion and application of skills.

Who Should Attend

HR professionals, managers, and supervisors who may conduct internal investigations

Learning Objectives

  • Understand the legal obligations that require employers to conduct prompt investigations
  • Study the when, what, and why of investigations
  • Learn effective interview preparation, questioning strategies, and how to manage aggressive complainants and difficult witnesses
  • Learn how to gather relevant documentary and physical evidence
  • Learn a standard format for the structure and content of investigation reports
  • Engage in the practical application of learned investigatory skills through mock investigation practice and role play

HRCI & SHRM® Credits: 6.5