Effective leaders communicate clearly, listen actively, and use non-defensive techniques to foster understanding and collaboration. In this interactive session, you’ll explore real-life scenarios and practice using key communication strategies in the right context. You’ll learn to apply four core skills—speaking in specifics, asking for input, listening and responding, and using reinforcement techniques. By the end, you’ll create a personalized action plan to implement these skills on the job.
Who Should Attend
Front-line supervisors, managers and professionals in any industry
Learning Objectives
- Learn and apply four core communication skills: Speak in Specifics, Ask for Input, Listen and Respond, and Use Reinforcement Techniques.
- Practice using these skills through real-life scenarios and interactive exercises.
- Develop a personalized action plan to apply effective communication techniques on the job.
Registration Fee – 2025
EANE MEMBERS | $196 Per person
FUTURE MEMBERS | $245 Per person
Register 3 or more participants at the same time for the same class and save 10%