A half-day workshop that gives supervisors, managers, and senior leaders four communication techniques they can use right away.
Communication training for leaders too often means a generic lecture on “communicating better.” This is 3.5 hours, live, built around four skills and a personalized action plan participants leave with. 3.5 HRCI and SHRM credits included.
Learning Objectives
Each skill is practiced in a real-life scenario, not just discussed.
- Speak in Specifics. Swap vague statements like “communicate better” for concrete observations and requests, so people know exactly what to change.
- Ask for Input. Ask questions that get real answers, including from team members who don’t usually speak up.
- Listen and Respond. Slow conversations down enough to respond to what someone actually said so they feel heard.
- Use Reinforcement Techniques. Close the loop when something works so the behavior you want gets repeated.
How it’s delivered
- Format: 3.5 hours, single live-online session
- Style: Interactive, scenario-based, facilitator-led
- Credits: 3.5 HRCI and SHRM credit hours
Who should attend
- Front-line supervisors and managers in any industry
- Newer leaders who want to upgrade their communication skills
- Experienced leaders told to “communicate better” who want practical techniques
- Individual contributors working toward a leadership role
- Teams upskilling together
Registration Fee – 2026
EANE MEMBERS | $240 Per person
FUTURE MEMBERS | $280 Per person
Register 3 or more participants at the same time for the same class and save 10%
HRCI™ & SHRM® Credits: 3.5
Frequently Asked Questions
Is communication training for leaders available online?
Yes. It runs live and virtual in a single 3.5-hour session, facilitator-led with interactive scenarios.
How long is communication training, and what’s the time commitment?
3.5 hours, one session. No homework, no multi-week program. You build the action plan during the session.
Can we run communication training on-site or private for our team?
Yes. Private virtual or on-site sessions work well for teams aligning on a shared communication approach. Talk to us about a private session.
How is communication training different from EANE’s longer leadership programs?
This is a standalone 3.5-hour workshop on four techniques. The foundational pathway (101, 102, Principles) is a multi-day cohort program. They complement each other; many teams use this as a quarterly course between the longer programs.