In this interactive session, you’ll learn how to navigate difficult conversations and deliver sensitive feedback in a constructive way. We’ll explore the benefits of courageous conversations and the common barriers that prevent them. You’ll gain strategies for preparing and conducting these conversations, along with techniques for managing emotional reactions. By the end, you’ll have a concrete plan to approach your next challenging conversation—whether with an employee, boss, partner, or even your mother-in-law.
Who Should Attend
Front line leaders, supervisors, managers, project managers
Learning Objectives
- Define what a courageous conversation is and explore its benefits in both personal and professional settings.
- Identify common barriers that prevent courageous conversations and learn strategies to overcome them.
- Learn and practice the 5 steps of having a difficult conversation, including techniques to manage at least two types of emotional reactions.
Registration Fee
EANE MEMBERS | $196 Per person
FUTURE MEMBERS | $245 Per person
Register 3 or more participants at the same time for the same class and save 10%