Effective leaders communicate clearly, listen actively, and use non-defensive techniques to foster understanding and collaboration. In this interactive session, you’ll explore real-life scenarios and practice using key communication strategies in the right context. You'll learn to apply four core skills—speaking in specifics, asking for input, listening and responding, and using reinforcement techniques. By the end, […]
Understanding how we interact with others—and how we’re perceived—can significantly improve our effectiveness at work. In this highly interactive program, you’ll explore your own communication style, challenge assumptions about others’ styles, and create a personal action plan to improve your adaptability. Using insights from the DiSC® assessment, completed prior to the session, you’ll identify your […]
Using the DISC Assessment Tool, you’ll gain insight into how your preferred work style influences communication with individuals and teams. By understanding what motivates and stresses you at work, you'll learn to adapt your approach to better connect with others and boost overall team performance. You'll also reflect on your assessment results to develop strategies […]
This program helps you distinguish between what’s truly important and what’s simply urgent, while exploring both your short and long-term goals. You’ll assess your current time management habits and identify areas for improvement through a personalized Time Mastery assessment. Learn strategies for prioritizing tasks, handling interruptions, and using the 5S system to stay organized and […]
Assertiveness goes beyond just communication; it plays a key role in building confidence, earning respect, and making decisive choices in challenging situations. By improving your assertiveness, you’ll learn to express your feelings, set boundaries, and make requests in a clear, appropriate way. Developing these skills will help you communicate effectively and navigate difficult situations with […]
Change is a constant in today’s workplace, and managers, supervisors, and leaders must understand how to navigate and lead through it effectively. Successful leaders know when to coach, train, or mentor their teams to foster adaptability and success. In this session, you’ll learn to identify the common causes of resistance to change and apply techniques […]
Foundational Leadership Series (Formerly known as Leadership Skills for Lead People Series) Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! In-person Classroom Day 1 – Tuesday, November 4 – 8:30 am – 4:00 pm Day […]
Using the DISC Assessment Tool, you’ll gain insight into how your preferred work style influences communication with individuals and teams. By understanding what motivates and stresses you at work, you'll learn to adapt your approach to better connect with others and boost overall team performance. You'll also reflect on your assessment results to develop strategies […]