Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days before the program begins. THIS […]
Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Agawam, MA Day 1 – Thurs., May 30 Day 2 – Thurs., June 06 HRCI™ & SHRM® Credits: 13 Registration for this class will close at 12 pm […]
Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA June 04 | June 11 | June 20 | June 25 HRCI™ & SHRM® Credits: 26 (26 HRCI™ Business Credits) EANE IS COMMITTED TO THE HEALTH & SAFETY OF OUR LEARNERS! Click Here to learn about […]
Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way. Virtual Classroom June 26
Join EANE’s Val Harlow and she explores various assessment tools that are available through EANE that focus on development needs, selecting the best candidate or identifying gaps in your group dynamics. She will provide insight into: 360 Assessments; Emotional Intelligence; DiSC including Workplace, Management, Sales, Work of Leaders, and Conflict; Thomas-Kilman Conflict Instrument; and Drake […]
Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]
Understanding how we work with others and how others perceive us, makes us more effective in our jobs. Through this highly interactive program, you’ll learn about your own communication style, debunk some misconceptions about others’ styles and develop a personal action plan to adapt more effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 This training is approved […]
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days before the program begins. THIS […]
“Coaching is helping another person reach higher levels of effectiveness by creating a dialogue that leads to awareness and action” -The Manager’s Guide to Coaching” by Anne Leohr and Brian Emerson In this session, managers build coaching skills by learning to ask powerful questions, use active listening and learn how to better coach their employees to be more effective and […]
Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]