In this full-day workshop, we will explore how leadership presence has evolved over the last 5 years and the components that make up our personal leadership presence. You will gain a deeper understanding of the core values, needs and beliefs that drive you and gain techniques to shift certain mindsets that hinder your leadership effectiveness. […]
Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA Day 1 – Tuesday, November 18, 2025 Skip Holiday Week Day 2 - Tuesday, December 02, 2025 Day 3 - Tuesday, December 09, 2025 Day 4 - Tuesday, December 16, 2025 HRCI™ & SHRM® Credits: […]
This hands-on workshop will guide you through the steps of creating a comprehensive performance management system that helps managers and organizations effectively monitor and evaluate employee performance against established organizational standards. Participants will leave with a toolkit to implement their own performance review process, along with a personalized 2-hour post-workshop consulting session to support successful […]
Agawam, MA Day 1 – Wednesday, January 21, 2026 - 8:30am - 4:00pm Day 2 – Wednesday, January 28, 2026 - 8:30am - 4:00pm Day 3 – Wednesday, February 4, 2026 - 8:30am - 4:00pm Day 4 – Wednesday, February 11, 2026 - 8:30am - 4:00pm
This comprehensive, multi-day program offers an in-depth review of the key functions and regulatory requirements of the HR industry, including updated content on employment legislation in Connecticut, Massachusetts, and Rhode Island. Participants will gain critical knowledge to help reduce costs, avoid lawsuits, and effectively manage challenging HR issues. This course covers a wide range of […]
Agawam, MA Day 1 – Wednesday, March 25, 2026 – 8:30am – 4:00pm Day 2 – Wednesday, April 1, 2026 – 8:30am – 4:00pm Day 3 – Wednesday, April 8, 2026 – 8:30am – 4:00pm Day 4 – Wednesday, April 15, 2026– 8:30am – 4:00pm
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Agawam Training Center Registration for this class will close at 12 pm two business days before the program begins.
This program helps participants build the skills to make a strong, positive impression when speaking to groups, enhancing their confidence and ability to influence listeners. Through a focus on organization, preparation, and practice, you’ll learn to deliver presentations that meet audience needs and achieve objectives in both in-person and virtual settings. The course emphasizes real-time […]
This hands-on workshop will guide you through the steps of creating a comprehensive performance management system that helps managers and organizations effectively monitor and evaluate employee performance against established organizational standards. Participants will leave with a toolkit to implement their own performance review process, along with a personalized 2-hour post-workshop consulting session to support successful […]
Mental Health First Aid will teach managers, supervisors and HR professionals the skills needed to recognize and respond to an signs and symptoms of mental health and substance use challenges, as well as how to provide an employee initial support until they are connected with the appropriate professional help needed. In this course, you learn […]