Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You’ll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you’ll develop a personalized action […]
This comprehensive, multi-day program offers an in-depth review of the key functions and regulatory requirements of the HR industry, including updated content on employment legislation in Connecticut, Massachusetts, and Rhode Island. Participants will gain critical knowledge to help reduce costs, avoid lawsuits, and effectively manage challenging HR issues. This course covers a wide range of […]
Federal and State Laws Employment at Will Discrimination and Harassment Interviewing Legally The Importance of Good Documentation Protected Concerted Activity Virtual Classroom Registration for this class will close at 12 pm two business days before the program begins. THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE […]
Virtual Classroom Day 1 – Tuesday, April 28, 2026 – 8:30am – 12:00pm EST Day 2 – Thursday, April 30, 2026 – 8:30am – 12:00pm EST Day 3 – Tuesday, May 5, 2026 – 8:30am – 12:00pm EST Day 4 – Thursday, May 7, 2026 – 8:30am – 12:00pm EST Day 5 – Tuesday, May […]
To protect an organization from legal liability, employers must take immediate and effective steps to address harassment, discrimination, or any other behavioral issues in the workplace. This interactive workshop will teach you how to properly conduct an internal workplace investigation, covering everything from deciding whether to initiate an investigation, determining its scope, interviewing techniques, documentation […]
Coaching is a vital skill for managers, helping them guide employees to higher levels of effectiveness through meaningful dialogue that fosters awareness and action. In this session, managers will learn how to ask powerful questions, practice active listening, and apply coaching techniques to support employee growth. Understanding when and how to coach is essential for […]
Why document? Why good practices equal effective documentation Effective performance management = strong workforces Learning the legal pitfalls of poorly drafted documentation Record retention considerations Virtual Classroom Registration for this class will close at 12 pm two business days before the program begins. THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN […]
Are you a professional who needs to create polished and impactful presentations but doesn’t have the time to spend hours on them? This course is designed just for you! We will dive into the essentials of creating a professional presentation with ease and efficiency. Learn about different slide types and their benefits, so you can […]
As an HR professional, your relationship with the C-Suite can make or break your success in the role. Similarly, C-Suite leaders need a strong and effective relationship with the Chief People Person to deliver strategic initiatives and results to the bottom line. Building key strategic relationships requires a level of Business Acumen that often is […]