Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Virtual Classroom Day 1 – Tuesday, May 27th - 8:30 am - 12:00 pm Day 2 – Thursday, May 29th - 8:30 am - 12:00 pm […]
Step into the courtroom for an engaging and thought-provoking mock trial simulation where workplace dynamics, remote work policies, and legal challenges collide! This immersive event will put you in the middle of a high-stakes federal case, where issues of workplace harassment, corporate policies, and employee rights take center stage. This is your chance to analyze […]
Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You'll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you'll develop a personalized action […]
In this session you’ll work on creating and editing macros, learn how to apply conditional formatting and how to add data validation criteria. In addition, you’ll learn how to share, track, merge and restrict workbook access. Then you’ll learn how to link data from cell to cell, sheet to sheet, Excel file to Excel file […]
In today’s collaborative organizations, the ability to influence others is crucial for achieving goals and driving results. Even without direct authority, individuals are often expected to influence colleagues and gain their commitment. This session will teach you how to understand your role as an influencer, plan your approach, and communicate your position in a positive […]
Mental Health First Aid will teach managers, supervisors and HR professionals the skills needed to recognize and respond to an signs and symptoms of mental health and substance use challenges, as well as how to provide an employee initial support until they are connected with the appropriate professional help needed. In this course, you learn […]
This comprehensive, multi-day program offers an in-depth review of the key functions and regulatory requirements of the HR industry, including updated content on employment legislation in Connecticut, Massachusetts, and Rhode Island. Participants will gain critical knowledge to help reduce costs, avoid lawsuits, and effectively manage challenging HR issues. This course covers a wide range of […]
This training emphasizes the importance of maintaining a harassment-free workplace, with managers and supervisors taking on additional responsibility to protect their employees from harassment and discrimination. Through real-life examples, you'll learn to view gray areas through the lens of the law, developing a non-judgmental, constructive approach to workplace relationships. This interactive program not only meets […]
As an HR Professional your time is extremely valuable. Using examples that an HR professional faces this course is designed for you to learn Excel skills that will help them save time and make be more productive. Learn how to use CONCAT (pull names together), LOOKUP (pull information from other sources), IF statements and various […]
To protect an organization from legal liability, employers must take immediate and effective steps to address harassment, discrimination, or any other behavioral issues in the workplace. This interactive workshop will teach you how to properly conduct an internal workplace investigation, covering everything from deciding whether to initiate an investigation, determining its scope, interviewing techniques, documentation […]