Public Training

Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Know what each employee in the company can do to help maintain a harassment-free workplace. This interactive and comprehensive training meets and exceeds the new CT Harassment & Discrimination Prevention Training requirements West Hartford, CT HRCI™ & SHRM® […]

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! WORCESTER, MA Oct. 17  |  Oct. 24 HRCI™ & SHRM® Credits: 13

Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Learn how to conduct a proper harassment investigation and mitigate company expenses related to harassment and discrimination. This interactive and comprehensive training meets and exceeds the new CT Harassment & Discrimination Prevention Training requirements Wallingford, CT HRCI™ & […]

Discuss your behavioral tendencies and how they affect others so that you can recognize the strengths and limitations of different behavioral styles. Learn methods for adapting to the behavioral style of others so that you can improve your own performance and help others be more productive too. Agawam, MA HRCI™ & SHRM® Credits: 3.25 This training is approved […]

Turn any situation into an opportunity for learning and growth by accepting the fact that we're all accountable to others, as well as ourselves. Learn proven techniques to move yourself, and help others, move beyond blame and judgment and gain the confidence and tools needed to interact in a positive, constructive and respectful way. Agawam, […]

This interactive workshop will expand your understanding of the legal considerations and impacts on employee morale associated with your employee handbook. Come prepared to begin crafting or revising this critical communication tool. During this working session, you will receive a flash drive with sample policies to work on and will spend time working on the […]

Learn about the signs of impairment so that you can properly intervene while keeping your employees and workspace safe throughout the process. Gain an understanding of the interplay among substance use and employment laws so you can make proactive policy changes that will mitigate your organization’s risk. Agawam, MA HRCI™ & SHRM® Credits: 2.5

Increase your understanding of conflict behaviors and gain tools to curb destructive behaviors. Learn to effectively respond to the unavoidable challenges of conflict, so that relationships can improve and opposing viewpoints can become productive. Agawam, MA HRCI™ & SHRM® Credits: 6.5