Recruiting and retaining top talent are key components of building a strong workforce, and both are deeply tied to your company's brand and how you engage with current and future employees. Effective recruiting not only helps to identify the right fit for your organization but also sets the stage for employee retention by aligning role […]

In this interactive session, you'll learn how to navigate difficult conversations and deliver sensitive feedback in a constructive way. We'll explore the benefits of courageous conversations and the common barriers that prevent them. You’ll gain strategies for preparing and conducting these conversations, along with techniques for managing emotional reactions. By the end, you’ll have a […]

Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You'll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you'll develop a personalized action […]

This comprehensive, multi-day program offers an in-depth review of the key functions and regulatory requirements of the HR industry, including updated content on employment legislation in Connecticut, Massachusetts, and Rhode Island. Participants will gain critical knowledge to help reduce costs, avoid lawsuits, and effectively manage challenging HR issues. This course covers a wide range of […]

In today’s competitive labor market, it’s essential for organizations to establish base pay structures and salary administration guidelines that promote both internal pay equity and external competitiveness. This session will guide you through the fundamental principles of compensation management, including key elements like compensation philosophy, job analysis, position evaluations, and market analysis. You’ll leave with […]