Learn what a courageous conversation is and what the benefits are of having them. Learn solutions that will help you overcome the obstacles that prevent us from having courageous conversations and the 5 steps of executing those conversations effectively. Learn how to deliver constructive feedback to peers, employees, supervisors or your mother-in-law. Virtual Classroom HRCI™ & […]
Do you know why your customers/clients keep coming back? Or why they have stopped? We’ll look at some aspects of customer service excellence to determine what you and your staff can control – is it Price? Quality? Service? Or a combination of all 3? Webinar Online Registration for this class will close at 12 pm […]
This interactive class will explore five commonly asked, but difficult to answer questions about ethics in the workplace. Participants will also analyze four case studies involving ethical decisions in business settings. This class has been pre-approved for 1.5 HRCI Credits and will fulfill the HRCI Ethics Requirement Virtual Classroom HRCI™ & SHRM® Credits: 1.5 Registration for this […]
Online Registration Is No Longer Available For This Event. Please contact our member services team at 877.662.6444 and we will be happy to assist you with your registration. In today’s labor market, all employers must establish base pay structures and salary administration guidelines that support internal pay equity and external pay competitiveness. Explore the overall […]
Online Registration Is No Longer Available For This Event. Please contact our member services team at 877.662.6444 and we will be happy to assist you with your registration. Turn any situation into an opportunity for learning and growth by accepting the fact that we’re all accountable to others, as well as ourselves. Learn proven techniques […]
Executive benefit plans are an attractive way to recognize, retain and reward top talent. During the pandemic, many organizations were lucky to have a group of leaders that were able to pivot their teams in a new direction, create non-traditional revenue pathways and maintain a positive culture for their employees. It’s important that as we […]
Online Registration Is No Longer Available For This Event. Please contact our member services team at 877.662.6444 and we will be happy to assist you with your registration. Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is […]
Today’s employment market demands that organizations offer and promote a competitive compensation strategy. Join us for a review of this year’s salary trends so that you can ensure that your 2022 compensation strategy supports your organization’s ability to attract and retain talent in today’s labor market! We will review the data collected from members in […]
Online Registration Is No Longer Available For This Event. Please contact our member services team at 877.662.6444 and we will be happy to assist you with your registration. Build on the Excel® skills you developed in Level 1 or increase your mastery of Excel® 2013/2016 in this Level 2, one day workshop. Calculate Data with Advanced Formulas; Organize Worksheet […]
Presented by Pamela Landwirth, Give Kids The World As CEO of Give Kids The World, Pamela has dedicated herself to doing good for others and that has translated to retaining employees who are supercharged in their engagement with the organization. Here she will share some of those stories and strategies for leaders to help them define […]