Kris Sortwell

Assertiveness goes beyond just communication; it plays a key role in building confidence, earning respect, and making decisive choices in challenging situations. By improving your assertiveness, you’ll learn to express your feelings, set boundaries, and make requests in a clear, appropriate way. Developing these skills will help you communicate effectively and navigate difficult situations with […]

Coaching is a vital skill for managers, helping them guide employees to higher levels of effectiveness through meaningful dialogue that fosters awareness and action. In this session, managers will learn how to ask powerful questions, practice active listening, and apply coaching techniques to support employee growth. Understanding when and how to coach is essential for […]