Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You'll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you'll develop a personalized action […]
Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Virtual Classroom Session 1 – Tuesday, September 30 Session 2 – Thursday, October 2 Session 3 – Tuesday, October 7 Session 4 – Thursday, October 9 Session 5 – Tuesday, October 14 Session 6 – […]
Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Virtual Classroom Day 1 – Tuesday, September 30 - 12:30 pm - 4:00pm Day 2 – Thursday, October 2 - 12:30 pm - 4:00pm Day 3 – […]