Training Classes (Alphabetical Listing)

To register, use our alphabetical class listing or search our site.

Whether you seek to be compliant, stay current on the latest workplace innovations, remain competitive or position your organization for the future, EANE can help you develop a strong workforce.  Popular training programs enhance problem-solving and decision-making; manage conflict or deal with difficult employees; develop leadership and management skills; and address government regulated topics ranging from harassment and discrimination to cultural diversity to employee leave. Our programs are practical, participant-centered and interactive with a focus on measurable results.

We strive to meet the demands of organizations and the constantly evolving changes in the workplace. Some of our newest offerings focus on English as a second language, writing and grammar, improving negotiation outcomes, and emotional intelligence. Since many programs fill up quickly, we request registerations  2 to 3 weeks in advance.  If we do not have enough registrants, we will cancel the program one week in advance of the scheduled date.  For more information about how EANE trainings can fit your needs, contact John Henderson at 877-662-6444 or via e-mail at

Registration and billing information:

To register for a program, use our alphabetical class listing or search our site. Every company that registers three or more participants for the same program on the same date will receive a 10 percent discount on each registration (Registrations must be submitted to us at the same time). Follow the payment and checkout instructions noted in EANE's shopping cart. We have a 7-day cancellation policy.  If unavoidable circumstances require cancellation, the cost of the program can be credited or refunded if the cancellation is received no less than 7 days prior to the beginning of the program.  We bill registered participants who fail to attend the program and have not cancelled 7 days prior to the program start time. With the exception of those programs that use a feedback instrument, participant sustitutions may be made at any time. 

Companies seeking to order by credit card are required to set up an initial account profile on this site that includes credit card and billing information.  Credit card billing information keyed into this profile must be identical to the billing information on file with the credit card institution for credit card payment to be processed properly.

2019 Public Training Classes Available By Location

Calendar View of This Month’s Public Trainings

30 on 3rd Thursday Webinar
Accountability for Results
ADAAA, FMLA & Workers Compensation: Taming the Three-Headed Dragon
Advanced Access
Advanced Excel
Advanced Outlook
Advanced PowerPoint
Advanced Quickbooks
Advanced Word
Affirmative Action from A-Z
Aligning Sales Techniques with Customers Needs (Sales DiSC)
Assertiveness: The Art of Tactful Communication
Being a Better Team Player - ONSITE ONLY
Breakfast Briefing: Branding your Small Business in 2020 (NON MEMBER)
Breakfast Briefing: Branding Your Small Business In 2020 (MEMBER)
Business Strategy Essentials
Business Writing Excellence
CCH HRAnswersNow
Coaching for Results
Communication Skills & Establishing Performance Expectations
Compensation & Benefits Conference
Compensation: The Basics
Conflicts Can Be Productive
CPR/AED Certification
CPR/AED/First Aid
Creating Productive Safety Committees
CT Employment Law & HR Practices Updates
Developing an Agile Mindset – Are Small Business Owners Ready for Change? - PRE-RECORDED WEBINAR
Developing High-Performance Teams
Discipline and Documentation: A Manager's Guide
EANE’S Competitive Edge Series For Small Business Success (MEMBERS)
EANE’S Competitive Edge Series for Small Business Success (NON MEMBERS)
Effective Delegation - ONSITE ONLY
Emails: That's Not What I Meant!
Embracing a Culture of Diversity & Inclusion
Emotional Intelligence (EQ):Connecting to Improve Results
Employees 1st, Customers 2nd: The Importance Of Employee Engagement - WEBINAR (MEMBERS)
Employees 1st, Customers 2nd: The Importance of Employee Engagement - WEBINAR (NON MEMBERS)
Employment Law & HR Practices Update
English for Speakers of Other Languages
Equal Pay: Comparability Analysis is Key!
First Aid Certification
FLSA: An Advanced Workshop
FMLA Made Simple
FMLA Master Class - Advanced Workshop
FREE Training for Your Employees - MA Workforce Training Grant Briefing
Handbooks: The Complete Workshop
Harassment & Discrimination Prevention Training for Supervisors
HR as a Coach
HR Essentials 3-Day Series
HR Monthly Informational Webinar - Members
HR Monthly Informational Webinar - Non-Members
HR Professional aPHR Certification Boot Camp
HR Professional Certification 10-Week Study
HR Professional Certification 6-Week Study Course
HR Professional Certification Informational Webinar
HR Professional Certification Online Study
Improve Performance Through Self Awareness - Discover Your DiSC® Style
Influencing without Authority
Intermediate Access
Intermediate Excel
Intermediate Outlook
Intermediate Word
Internal Customer Service: The Key to Customer Satisfaction
Introduction to Access
Introduction to Excel
Introduction to Lean Principles: Improving Productivity
Introduction to Outlook
Introduction to PowerPoint
Introduction to Quickbooks
Introduction to Word
IT Networking Roundtable - Agawam, MA
Leadership Conference
Leadership Foundation
Leadership Skills for Lead People - 2 Day Series
Leading Through Change
Legal Liabilities for Small Business – What you don’t know CAN hurt you! - PRE-RECORDED WEBINAR
Legal Liabilities of the Supervisor (Day 4 of Principles of Leadership for Supervisors & Managers)
Make Your Meetings Matter
Managing a Successful Team Project ON-SITE ONLY
Managing Diverse Work Styles - ON-SITE ONLY
Managing MA PFML Final Regulations - Non-Member
Managing Performance Problems and Handling Conflict (Day 5 of Principles of Leadership for Supervisors & Managers)
Managing the Multi-Generational Workplace
Mastering Customer Phone Skills
Office Ergonomics - "Tools for Success"
OSHA 10 Hour General Industry Course
Pay Equity
Performance Management: Set it, Manage it, Measure it!
Presentation Skills: Delivering Impactful Presentations
Principles of Leadership for Supervisors & Managers
Project Management - The Technical Side ON-SITE ONLY
Project Management for the Rest of Us ON-SITE ONLY
Project Management: A Blueprint for Success
Reasonable Suspicion for Managers and Supervisors
Resolving Conflict Effectively
Rhode Island Employment Law & HR Practices Update
Safety Presentation Techniques
Service Excellence - ON-SITE ONLY
Situational Leadership and Training Skills (Day 3 of Principles of Leadership for Supervisors & Managers)
Supervisory Safety 101: 5 Steps to S.A.F.E.R. Safety
Take Control of Your Time
The Art of Courageous Conversations
The Five Behaviors of a Cohesive Team - ONSITE ONLY
Time Management for Managers
Totally Responsible Person®: Establishing a Culture of Accountability, Respect and Teamwork.
Train the Trainer - On-the-Job Training Techniques
Training Showcase
Understanding Your Leadership Role & Managing Diverse Work Styles (Day 1 of Principles of Leadership for Supervisors & Managers)
Winning the War for Talent
Workplace Respect for Managers