Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Know what each employee in the company can do to help maintain […]

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! WORCESTER, […]

Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Learn how to conduct a proper harassment investigation and mitigate company expenses […]

Discuss your behavioral tendencies and how they affect others so that you can recognize the strengths and limitations of different behavioral styles. Learn methods for adapting to the behavioral style of […]

Turn any situation into an opportunity for learning and growth by accepting the fact that we're all accountable to others, as well as ourselves. Learn proven techniques to move yourself, […]

This interactive workshop will expand your understanding of the legal considerations and impacts on employee morale associated with your employee handbook. Come prepared to begin crafting or revising this critical […]

Learn about the signs of impairment so that you can properly intervene while keeping your employees and workspace safe throughout the process. Gain an understanding of the interplay among substance […]

Increase your understanding of conflict behaviors and gain tools to curb destructive behaviors. Learn to effectively respond to the unavoidable challenges of conflict, so that relationships can improve and opposing […]