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Managing Performance Problems and Handling Conflict (Virtual)

June 15 @ 8:30 am - 12:30 pm EDT

$325

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Using communication skills, participants will learn how to effectively provide feedback to help their employees get back on track to improve their performance. Participants also explore conflict modes and how their own conflict style “shows up”. They will apply a conflict resolution technique to a real situation.

Learning Objectives
Determine the difference between behavioral issues and performance issues
Learn an effective communication method to address performance problems
Identify conflict modes and apply the C.A.L.M.E.R. technique to a real situation
Develop strategies and action plans for applying skills back on the job

Virtual Classroom

Jun 15  |  Jun 23

HRCI & SHRM® Credits: 6.5

THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT 7 DAYS PRIOR TO THE EVENT DATE.

Details

Date:
June 15
Time:
8:30 am - 12:30 pm
Cost:
$325
Events Category:

Venue

Online

Instructor

EANE Staff