Managing Performance Problems and Handling Conflict (Virtual)

Time: June 15, 2021 @ 8:30 am – June 15, 2021 @ 12:30 pm

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Tickets are no longer available

$325.00

Online Registration Is No Longer Available For This Event. Please contact our member services team at 877.662.6444 and we will be happy to assist you with your registration.

Using communication skills, participants will learn how to effectively provide feedback to help their employees get back on track to improve their performance. Participants also explore conflict modes and how their own conflict style “shows up”. They will apply a conflict resolution technique to a real situation.

Learning Objectives
Determine the difference between behavioral issues and performance issues
Learn an effective communication method to address performance problems
Identify conflict modes and apply the C.A.L.M.E.R. technique to a real situation
Develop strategies and action plans for applying skills back on the job

Virtual Classroom

Jun 15  |  Jun 23

HRCI & SHRM® Credits: 6.5

THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT 7 DAYS PRIOR TO THE EVENT DATE.

Detials

Date:
June 15, 2021

Time:
8:30 am-12:30 pm

Cost:
$325.00

Venue

Online

Instructor

EANE Staff

Events Category: