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Do you know why your customers/clients keep coming back? Or why they have stopped? We’ll look at some aspects of customer service excellence to determine what you and your staff […]

Executive benefit plans are an attractive way to recognize, retain and reward top talent. During the pandemic, many organizations were lucky to have a group of leaders that were able […]

Today’s employment market demands that organizations offer and promote a competitive compensation strategy. Join us for a review of this year’s salary trends so that you can ensure that your […]

Most companies that we talk with are struggling during the pandemic with their plans around diversity, equity and inclusion. Some have started this journey already, while others remain a bit […]

Invite your entire team to join us as Sharon O’Brien from the Mandell JCC brings us tips and tricks to manage our mental wellbeing and our physical health during the […]

Mandating employers with 100 or more employees to either get their employees fully vaccinated or undergo weekly testing, OSHA’s Emergency Temporary Standard (ETS) has drawn the ire of many covered […]

Throughout the US HR world, HRCI™ & SHRM® certifications are the known indicators of professional knowledge and understanding. Earning HR Certification requires experience and preparation.  Certification is required by more and […]

Employee handbooks are an integral resource that ensures your employees understand your expectations and allow you to hold them accountable if they fail to meet them. With the new year upon […]