Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. 18 Degrees - 480 West St. Pittsfield, MA 01201 HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two […]
This virtual two half-day sessions will help prepare participants to successfully pass the aPHR exam. Exam taking tips, practice questions, and study materials will be provided. Virtual Classroom Tuesdays, August 6th & 13th Registration for this class will close at 12 pm 2 business days before the program begins. THIS IS A VIRTUAL EVENT. MORE […]
Build on the Excel® skills you developed in Level 1 or increase your mastery of Excel® in this Level 2, one day workshop. Calculate Data with Advanced Formulas; Organize Worksheet and Table Data Present Data Using Charts; Analyze Data Using PivotTables, Slicers, and PivotCharts; Insert Graphic Objects Customize and Enhance the Excel® Environment ® Workbook Fee includes all training materials and […]
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days before the program begins. THIS […]
Develop techniques to successfully prepare and deliver an interview designed to land the ideal candidate. During session you’ll learn to develop behavioral-based questioning strategies to uncover hidden talents of job candidates, while maintaining legal compliance in your process. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days […]
This program covers practical, need-to-know Social Security & Medicare informationand explores and how these foundational American benefits impact the retirement and healthcare decisions of older employees… all from an HR and Benefits perspective. Agawam, MA Thursday, August 15th EANE IS COMMITTED TO THE HEALTH & SAFETY OF OUR LEARNERS! Click Here to learn about the […]
Have you ever had a discussion with your employees about what they like about their job and company or asked them why they stay? Stay interviews are a powerful talent management tool designed to assess engagement and commitment levels of employees. These discussions will help you identify potential problem areas that could result in employees […]
“Coaching is helping another person reach higher levels of effectiveness by creating a dialogue that leads to awareness and action” -The Manager’s Guide to Coaching” by Anne Leohr and Brian Emerson In this session, managers build coaching skills by learning to ask powerful questions, use active listening and learn how to better coach their employees to be more effective and […]
This session will discuss best practices for time management and your email. Learn to customize your Outlook to maximize your working style as well as learn shortcuts for managing your email and repetitious emails, email options, working with your calendar effortlessly and creating and assigning tasks. Fee includes all training materials and 6 months of […]
Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]