Public Training

Allegations of harassment, discrimination and “hostile work environment” often necessitate a formal fact-finding process before appropriate corrective steps can be taken. Learn how to properly conduct an internal workplace investigation, from determining whether to conduct an investigation, the scope of the investigation, interviewing techniques, documentation skills, and presenting findings to support the selected course of action. […]

Build on the Excel® skills you developed in Level 1 or increase your mastery of Excel® in this Level 2, one day workshop. Calculate Data with Advanced Formulas; Organize Worksheet and Table Data Present Data Using Charts; Analyze Data Using PivotTables, Slicers, and PivotCharts; Insert Graphic Objects Customize and Enhance the Excel® Environment ® Workbook Fee includes all training materials and […]

Mental Health First Aid will teach managers, supervisors and HR professionals the skills needed to recognize and respond to an signs and symptoms of mental health and substance use challenges, as well as how to provide an employee initial support until they are connected with the appropriate professional help needed. In this course, you learn […]

Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Learn how to conduct a proper harassment investigation and mitigate company expenses related to harassment and discrimination. This interactive and comprehensive training meets and exceeds the new CT Harassment & Discrimination Prevention Training requirements. Virtual Classroom Nov 26 […]

Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]

Understanding how we work with others and how others perceive us, makes us more effective in our jobs. Through this highly interactive program, you’ll learn about your own communication style, debunk some misconceptions about others’ styles and develop a personal action plan to adapt more effectively. Virtual Classroom  HRCI™ & SHRM® Credits: 3.5 This training is approved […]

Every day we face workplace situations where we need to be influential.  In some circumstances it can come easily, while in others it can be quite challenging. Whether we are working to influence up or down – and even sideways to our peers and colleagues – getting our ideas heard and having others see your […]

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Agawam, MA Day 1 – Wed., December 11 Day 2 – Wed., December 18 HRCI™ & SHRM® Credits: 13 Registration for this class will close at 12 pm […]