Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You’ll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you’ll develop a personalized action plan to approach conflict with confidence and clarity.
Learning Objectives
- Recognize early signs of workplace conflict and understand its underlying causes.
- Identify different conflict modes and when each is most effectively used.
- Apply the C.A.L.M.E.R. technique and develop a practical action plan to manage and resolve conflict constructively.
Registration Fee 2025
EANE MEMBERS | $196 Per person
FUTURE MEMBERS | $245 Per person