Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way.

Learning Objectives

  • Recognize when conflict arises
  • Identify conflict modes
  • Apply the C.A.L.M.E.R. technique to manage conflict
  • Develop strategies and action plan to help you effectively manage conflict

Registration Fee

EANE MEMBERS | $180 Per person for the series

FUTURE MEMBERS | $225 Per person for the series