Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way.
- Recognize when conflict arises
- Identify conflict modes
- Apply the C.A.L.M.E.R. technique to manage conflict
- Develop strategies and action plan to help you effectively manage conflict
EANE MEMBERS | $180 Per person for the series
FUTURE MEMBERS | $225 Per person for the series