Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way. Virtual Classroom January 28th
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days before the program begins. THIS […]
Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA Feb. 19 | Feb. 26 | Mar. 05 | Mar. 11 HRCI™ & SHRM® Credits: 26 (26 HRCI™ Business Credits) EANE IS COMMITTED TO THE HEALTH & SAFETY OF OUR LEARNERS! Click Here to learn about […]
Assertiveness impacts more than our communication styles. By increasing your ability to effectively assert your needs you’ll gain confidence, the respect of others and become more decisive – even in challenging situations. You’ll build skills to help express your feelings and make requests in an appropriately assertive manner.
Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results […]
Understanding how we work with others and how others perceive us, makes us more effective in our jobs. Through this highly interactive program, you’ll learn about your own communication style, debunk some misconceptions about others’ styles and develop a personal action plan to adapt more effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 This training is approved […]
Foundational Leadership Series (Formerly known as Leadership Skills for Lead People Series) Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! In-person Classroom Day 1 – March 18 – 8:30 am – 4:00 pm Day […]
Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way. Virtual Classroom March 19th
Leaders will be able to identify causes that create resistance to change and employ techniques to help people overcome their natural resistance to change. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days before the series begins. THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG […]
Foundational Leadership Series (Formerly known as Leadership Skills for Lead People Series) Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! In-person Classroom Day 1 – April 24 – 8:30 am – 4:00 pm Day 2 […]