Val Harlow, EANE

Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way. Virtual Classroom November 20th  

Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]

Understanding how we work with others and how others perceive us, makes us more effective in our jobs. Through this highly interactive program, you’ll learn about your own communication style, debunk some misconceptions about others’ styles and develop a personal action plan to adapt more effectively. Virtual Classroom  HRCI™ & SHRM® Credits: 3.5 This training is approved […]

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Agawam, MA Day 1 – Wed., December 11 Day 2 – Wed., December 18 HRCI™ & SHRM® Credits: 13 Registration for this class will close at 12 pm […]

This program will help you discern what is truly important versus what’s simply urgent. We will explore your short and long-term goals and analyze how well you manage your schedule and tasks. We will discuss techniques for effectively managing the most demanding schedule of tasks and activities. Virtual Classroom  Register 3 or more participants at […]

Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way. Virtual Classroom January 28th

Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5  Registration for this class will close at 12 pm two business days before the program begins. THIS […]

Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA  Feb. 19 | Feb. 26 | Mar. 05 | Mar. 11 HRCI™ & SHRM® Credits: 26 (26 HRCI™ Business Credits) EANE IS COMMITTED TO THE HEALTH & SAFETY OF OUR LEARNERS! Click Here to learn about […]