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Worcester MA (Webster First Operations Facility)

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271 Greenwood Street
Worcester, MA 01607 United States
877.662.6444

December 2019

Coaching For Results (MA)

December 3 @ 8:30 am - 4:30 pm EST
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$275

Effective coaching requires managers to overcome different mindsets and acquire critical skills. Explore why coaching is important and how it can be used to improve performance. In this course you’ll learn simple coaching methods you can use back on the job to become a more effective coach. Worcester, MA HRCI™ & SHRM® Credits: 6.5

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January 2020

Self-Awareness and Adaptability (MA)

January 23, 2020 @ 8:30 am - 12:00 pm EST
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$230

Discuss your behavioral tendencies and how they affect others so that you can recognize the strengths and limitations of different behavioral styles. Learn methods for adapting to the behavioral style of others so that you can improve your own performance and help others be more productive too. Worcester, MA HRCI™ & SHRM® Credits: 3.25  This training is approved for 3.25 HRCI™ Business Credits

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February 2020

Harassment and Discrimination Prevention Training for Managers and Supervisors (MA)

February 4, 2020 @ 8:30 am - 10:30 pm EST
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$75

Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Learn how to conduct a proper harassment investigation and mitigate company expenses related to harassment and discrimination. Worcester, MA HRCI™ & SHRM® Credits: 2

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Coaching for Results (MA)

February 6, 2020 @ 8:30 am - 4:30 pm EST
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$275

Effective coaching requires managers to overcome different mindsets and acquire critical skills. Explore why coaching is important and how it can be used to improve performance. In this course you’ll learn simple coaching methods you can use back on the job to become a more effective coach. Worcester, MA HRCI™ & SHRM® Credits: 6.5

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March 2020

Conflicts Can Be Productive (MA)

March 12, 2020 @ 8:30 am - 4:30 pm EDT
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$350

Workplace conflict is inevitable. With insight from the Everything DiSC® Productive Conflict assessment, you’ll increase your understanding of conflict behaviors. This class provides you with tools to curb destructive behaviors and effectively respond to the unavoidable challenges of conflict so that opposing viewpoints can become productive. You’ll see how productive conflict can improve workplace results and relationships. Worcester, MA HRCI™ & SHRM® Credits: 6.5 This training is approved for 6.5 HRCI™ Business Credits

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June 2020

Performance Management of Remote Workers (MA)

June 9, 2020 @ 8:30 am - 12:30 pm EDT
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$175

As a long-distance manager, how do you build trust with your remote employees and keep them engaged? How do you effectively communicate goals and expectations? How do you stay on top of performance and productivity problems? Learn strategies, tools, and tips for managing a remote workforce. Explore common challenges that arise from remote worker arrangements, and apply learned communication and performance management techniques to specific scenarios. Worcester, MA HRCI™ & SHRM® Credits: 3.25

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Managing the Ill or Injured Worker for the Small Employer (MA)

June 16, 2020 @ 8:30 am - 12:30 pm EDT
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$175

Though the rules are different for small employers, their application isn’t any less complicated. In this advanced seminar, you’ll gain a deeper understanding of the ADA Amendments Act, Workers’ Compensation law, and state sick leave requirements by learning when each law is triggered and how they overlap. Through the discussion of a case study, participants will examine some of the common management difficulties employee medical conditions present, and explore a roadmap to navigating intricate compliance issues. Worcester, MA  HRCI™ & SHRM® Credits:…

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October 2020

Leadership Skills for Lead People (MA)

October 20, 2020 @ 8:30 am - 4:30 pm EDT
Worcester MA (Webster First Operations Facility), 271 Greenwood Street
Worcester, MA 01607 United States
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$525

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Worcester, MA Oct. 20 |  Oct. 27 HRCI™ & SHRM® Credits: 13

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