Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to […]
This virtual two half-day sessions will help prepare participants to successfully pass the aPHR exam. Exam taking tips, practice questions, and study materials will be provided. Virtual Classroom June 4th […]
Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Virtual […]
Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA June 04 | June 11 | June 20 […]
Gain the techniques you’ll need to make training others as productive as possible by understanding the natural learning curve for all trainees. Practice methods of identifying baseline knowledge, skills, and […]
In this session you’ll work on creating and editing macros, learn how to apply conditional formatting and how to add data validation criteria. In addition, you’ll learn how to share, […]
Navigating the World of Paid and Unpaid Leaves of Absence Knowing how and when state paid family leave laws overlap with federal leave laws can leave an HR Professional to […]
Develop techniques to successfully prepare and deliver an interview designed to land the ideal candidate. During session you’ll learn to develop behavioral-based questioning strategies to uncover hidden talents of job […]
Witness and participate in a mock trial that will focus upon an employment-based topic that will be tried by outside attorneys before a judge and jury; beginning with the opening […]
Mental health has become an increasingly important issue in the workplace. As awareness and demand for mental health support continue to increase, employers must understand how to manage and help […]