Reasons for Absenteeism Words and phrases that matter Legally protected leaves ADA and the Interactive Process Providing Employee Guidance/Your Resources Returning To Work Documentation Virtual Classroom Registration for this class will close at 12 pm two business days before the program begins. THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO […]
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Agawam Training Center Registration for this class will close at 12 pm two business days before the program begins.
Create a Basic Excel® Worksheet: Perform Calculations in an Excel®; Modify an Excel® Worksheet; Format an Excel® Worksheet; Print Excel® Workbooks; Manage an Excel® Workbook. Fee includes all training materials and 6 months of post-training phone or email support. Virtual Classroom THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT […]
This comprehensive, multi-day program offers an in-depth review of the key functions and regulatory requirements of the HR industry, including updated content on employment legislation in Connecticut, Massachusetts, and Rhode Island. Participants will gain critical knowledge to help reduce costs, avoid lawsuits, and effectively manage challenging HR issues. This course covers a wide range of […]
In this instructor-led course you will learn how to up your formula knowledge in Excel. These formulas will allow you to make your spreadsheets more dynamic. We will discuss the importance of absolute cell addressing and then move to these exciting formulas. XLOOKUP/VLOOKUP FILTER SORT INDEX/MATCH COMBO SUMIFS/COUNTIFS COMBINATION FORMULAS UTILIZING AND/OR/NOT IFERROR IFNA RANK […]
Prerequisite: Foundational Leadership 101 Virtual Classroom Day 1 – Wednesday, April 22, 2026 – 8:30am – 12:00pm Day 2 – Wednesday, April 29, 2026 – 8:30am – 12:00pm Day 3 – Wednesday, May 6, 2026 – 8:30am – 12:00pm Day 4 – Wednesday, May 13, 2026 – 8:30am – 12:00pm Registration for this class will […]
Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You’ll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you’ll develop a personalized action […]
Federal and State Laws Employment at Will Discrimination and Harassment Interviewing Legally The Importance of Good Documentation Protected Concerted Activity Virtual Classroom Registration for this class will close at 12 pm two business days before the program begins. THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE […]
Virtual Classroom Day 1 – Tuesday, April 28, 2026 – 8:30am – 12:00pm EST Day 2 – Thursday, April 30, 2026 – 8:30am – 12:00pm EST Day 3 – Tuesday, May 5, 2026 – 8:30am – 12:00pm EST Day 4 – Thursday, May 7, 2026 – 8:30am – 12:00pm EST Day 5 – Tuesday, May […]
In today’s collaborative organizations, the ability to influence others is crucial for achieving goals and driving results. Even without direct authority, individuals are often expected to influence colleagues and gain their commitment. This session will teach you how to understand your role as an influencer, plan your approach, and communicate your position in a positive […]