Public Training

Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to […]

This course is designed for the HR Professional to learn how Microsoft Copilot can assist them with their job functions. Learn how Copilot can help you by creating job descriptions, […]

Mental Health First Aid will teach managers, supervisors and HR professionals the skills needed to recognize and respond to an signs and symptoms of mental health and substance use challenges, […]

In today's competitive job market, organizations that succeed in attracting and retaining top talent often have one thing in common: a strong, compelling employer brand. With 86% of job seekers […]

Using the DISC Assessment Tool, you’ll gain insight into how your preferred work style influences communication with individuals and teams. By understanding what motivates and stresses you at work, you'll […]

Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA  Day 1 – Tuesday, November 18, 2025 Skip […]

Are you a professional who needs to create polished and impactful presentations but doesn't have the time to spend hours on them? This course is designed just for you! We […]

This training emphasizes the importance of maintaining a harassment-free workplace, focusing on real-life experiences that may seem unclear without considering legal perspectives. Participants will develop an objective, balanced view that […]

Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and […]