Events

Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA  Feb. 19 | Feb. 26 | Mar. 05 […]

This hands on workshop defines the steps of creating a total Performance Management process that supports managers and organizations in the timely monitoring and evaluating of their employee’s work against […]

Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Learn how to conduct a proper harassment investigation and mitigate company expenses […]

The ability to positively influence others is vital to today’s collaborative organizations. Whenever you need action and commitment from employees and colleagues, you need to exert influence. Often times, individuals […]

Assertiveness impacts more than our communication styles. By increasing your ability to effectively assert your needs you’ll gain confidence, the respect of others and become more decisive – even in […]

Could you use an in-depth refresher (or introduction) to the key functions and regulatory requirements of the HR industry? In this fact-packed program you’ll review the key functions and regulatory […]

Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. […]

Build on the Excel® skills you developed in Level 1 or increase your mastery of Excel® in this Level 2, one day workshop. Calculate Data with Advanced Formulas; Organize Worksheet and Table Data Present […]

You’ll learn to design and deliver presentations that meet audience needs and achieve desired objectives. Concepts and practice segments will address techniques for small, medium or larger scale presentation and […]