Allegations of harassment, discrimination and “hostile work environment” often necessitate a formal fact-finding process before appropriate corrective steps can be taken. Learn how to properly conduct an internal workplace investigation, from […]

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Agawam, […]

As an HR Professional your time is extremely valuable. Using examples that an HR professional faces this course is designed for you to learn Excel skills that will help them […]

Develop techniques to successfully prepare and deliver an interview designed to land the ideal candidate. During session you’ll learn to develop behavioral-based questioning strategies to uncover hidden talents of job […]

Learn about the signs of impairment so that you can properly intervene while keeping your employees and workspace safe throughout the process. Gain an understanding of the interplay among substance […]

This attorney-led program highlights scenarios that cause confusion and frustration for HR professionals and offers guidance and solutions. In this program, you’ll dive into the trickier situations that require more […]

Create a Basic Excel® Worksheet: Perform Calculations in an Excel®; Modify an Excel® Worksheet; Format an Excel® Worksheet; Print Excel® Workbooks; Manage an Excel® Workbook. Fee includes all training materials and 6 months […]