Understanding how we interact with others—and how we’re perceived—can significantly improve our effectiveness at work. In this highly interactive program, you’ll explore your own communication style, challenge assumptions about others’ […]

Giving clear, specific feedback is essential for managers to drive behavior change and performance improvement. However, many managers struggle with the mindset, skills, and time needed to deliver constructive feedback […]

Agawam, MA  Day 1 – Wednesday, June 3, 2026 – 8:30am – 4:00pm Day 2 – Wednesday, June 10, 2026 – 8:30am – 4:00pm Day 3 – Wednesday, June 17, […]

If you don’t have a plan any road can take you there, however you may make a lot of wrong turns before you arrive!  Planning is a crucial component in […]

As an HR Professional your time is extremely valuable. Using examples that an HR professional faces this course is designed for you to learn Excel skills that will help them […]

Unlock the full potential of your team with our dynamic training on Igniting Motivation and Engagement. This transformative experience equips leaders and employees with proven strategies to boost morale, spark enthusiasm, […]

In this session you’ll work on creating and editing macros, learn how to apply conditional formatting and how to add data validation criteria.  In addition, you’ll learn how to share, […]

Learn about the signs of impairment so that you can properly intervene while keeping your employees and workspace safe throughout the process. Gain an understanding of the interplay among substance […]