Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA Day 1 - Tuesday, September 02 Day 2 - Tuesday, September 09 Day 3 - Tuesday, September 16 Day 4 - Tuesday, September 23 HRCI™ & SHRM® Credits: 26 (26 HRCI™ Business Credits) EANE IS COMMITTED […]
In this interactive session, you'll learn how to navigate difficult conversations and deliver sensitive feedback in a constructive way. We'll explore the benefits of courageous conversations and the common barriers that prevent them. You’ll gain strategies for preparing and conducting these conversations, along with techniques for managing emotional reactions. By the end, you’ll have a […]
Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You'll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you'll develop a personalized action […]
This comprehensive, multi-day program offers an in-depth review of the key functions and regulatory requirements of the HR industry, including updated content on employment legislation in Connecticut, Massachusetts, and Rhode Island. Participants will gain critical knowledge to help reduce costs, avoid lawsuits, and effectively manage challenging HR issues. This course covers a wide range of […]
Jump into a resource that will save you time, enhance your professional development AND help you create a better workplace! Whether you’re working at a member organization and are new to EANE membership or you’re thinking about all the services that EANE has to offer, this discovery tour of EANE will show you all of […]
Roundtables create an interactive environment for participants to exchange current practices in a confidential setting. Your willingness to share your insights in a peer-to-peer format will enhance the success of the roundtable. 2025 – 2026 Schedule: First Wednesdays | 12:30 pm – 2:00 pm | Online Sep 03 | Oct 01 | Dec 03 | […]
In today’s competitive labor market, it’s essential for organizations to establish base pay structures and salary administration guidelines that promote both internal pay equity and external competitiveness. This session will guide you through the fundamental principles of compensation management, including key elements like compensation philosophy, job analysis, position evaluations, and market analysis. You’ll leave with […]
Roundtables create an interactive environment for participants to exchange current practices in a confidential setting. Your willingness to share your insights in a peer-to-peer format will enhance the success of the roundtable. 2025 – 2026 Schedule: First Fridays | 8:00 am – 10:00 am | Agawam Training Center Sep 05 | Oct 03 | Dec […]
A great onboarding experience goes beyond the paperwork, training videos and a tour of the building. Effective onboarding will leave a lasting positive impression on your new hires and increase staff retention. In this class, you will gain strategies and learn processes that will improve the new hire experience. Companies that onboard effectively create a […]
Effective leaders communicate clearly, listen actively, and use non-defensive techniques to foster understanding and collaboration. In this interactive session, you’ll explore real-life scenarios and practice using key communication strategies in the right context. You'll learn to apply four core skills—speaking in specifics, asking for input, listening and responding, and using reinforcement techniques. By the end, […]