Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]

Understanding how we work with others and how others perceive us, makes us more effective in our jobs. Through this highly interactive program, you’ll learn about your own communication style, debunk some misconceptions about others’ styles and develop a personal action plan to adapt more effectively. Virtual Classroom  HRCI™ & SHRM® Credits: 3.5 This training is approved […]

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Agawam, MA Day 1 – Wed., December 11 Day 2 – Wed., December 18 HRCI™ & SHRM® Credits: 13 Registration for this class will close at 12 pm […]

Every day we face workplace situations where we need to be influential.  In some circumstances it can come easily, while in others it can be quite challenging. Whether we are working to influence up or down – and even sideways to our peers and colleagues – getting our ideas heard and having others see your […]

In this session you’ll work on creating and editing macros, learn how to apply conditional formatting and how to add data validation criteria.  In addition, you’ll learn how to share, track, merge and restrict workbook access.  Then you’ll learn how to link data from cell to cell, sheet to sheet, Excel file to Excel file […]

This session will discuss best practices for time management and your email. Learn to customize your Outlook to maximize your working style as well as learn shortcuts for managing your email and repetitious emails, email options, working with your calendar effortlessly and creating and assigning tasks. Fee includes all training materials and 6 months of […]